Privacy Policy

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Effective Date: 10th March 2010

At axgard Shield, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with global data protection standards. By using our website and services, you agree to the terms outlined in this policy.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, financial details, and any other information you provide.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
  • Case-Specific Details: Information related to fraud incidents for recovery purposes, including transaction details and supporting documentation.

2. How We Use Your Information

We use the information collected for:

  • Providing fraud recovery and prevention services.
  • Communicating updates, responses, and follow-ups regarding your cases.
  • Enhancing user experience and improving our website and services.
  • Ensuring compliance with legal and regulatory obligations.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With Trusted Partners: Third-party service providers who assist in the recovery process or technical operations.
  • Legal Requirements: When required by law or to protect the rights, safety, and property of Axgard Shield or others.
  • With Your Consent: When you explicitly authorize the sharing of your information.

4. Data Security

We take data security seriously and implement measures to protect your information, including:

  • Encryption of sensitive data.
  • Restricted access to your personal information.
  • Regular reviews of security protocols to safeguard against breaches.

5. Your Rights

You have the following rights concerning your personal data:

  • Access: Request details about the personal information we hold.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal information, subject to legal requirements.
  • Restriction: Limit how your information is processed.
  • Objection: Object to the use of your data for specific purposes.

To exercise these rights, please contact us at: help@axgardshield.com.


6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and user behavior. You can control cookie preferences through your browser settings.


7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.


9. Updates to This Privacy Policy

Axgard Shield reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

axgard Shield
Email: help@axgardshield.com
Address: 425 Page Mill Road, Palo Alto
94306 California
United States of Americas

We are committed to protecting your privacy and ensuring your trust in Axgard Shield remains secure.